Privacy Policy
Last updated: September 2026
Ziggy ASL (“Ziggy,” “we,” “our,” or “the app”) is an American Sign Language learning app. This Privacy Policy explains what information Ziggy handles, why we handle it, and the choices available to you.
1. Information stored on your device
Your first name, onboarding answers, lesson progress, streaks, favorites, settings, and similar learning data are stored locally on your device. You can skip providing a first name.
Practice recordings are stored in the app’s private storage. Ziggy does not upload those recordings unless you deliberately use a feature that sends or exports them.
Depending on your device and account settings, Apple iCloud Backup or Android’s private Google backup service may back up eligible local app data. Those backup services are controlled by Apple or Google and your device settings.
2. App services, analytics, and diagnostics
Ziggy uses Google Firebase to deliver app content and operate supporting services. Firebase may process app and installation identifiers, device and network information, and service request data.
On iOS, Ziggy uses Google Analytics for Firebase to understand which screens and learning features people use, such as lessons, practice, and onboarding. These events use an anonymous app-install identifier. We do not send your name, your lesson or practice videos, payment details, or Apple’s advertising identifier for this, and we do not use this data for advertising or ads personalization.
Some Android builds may use Firebase Crashlytics to understand crashes and reliability problems. Crashlytics may process crash logs, diagnostics, app state, device information, and installation identifiers. We use diagnostics to maintain and improve Ziggy, not for advertising.
3. Subscriptions
On iOS, purchases are processed by Apple through the App Store. On Android, purchases are processed by Google through Google Play. We do not receive or store your complete payment-card details.
We use RevenueCat to manage subscription access. RevenueCat may process an app-specific user identifier, purchase and subscription history, entitlement status, and device or platform information so Ziggy can determine whether Premium is active and restore purchases.
4. Sign Notes
Some versions of Ziggy may let you send a recorded sign to a person you choose. Where this feature is available, Ziggy uploads the recording, a preview image, the sign’s label, an optional display name, and an anonymous identifier to Google Firebase so the recipient can open it. If you enable reply notifications, Ziggy also stores a notification token with that identifier.
A recipient or anyone with the unique sharing link may be able to view the Sign Note. Sign Notes are displayed as available for up to 30 days. Removal from active systems or backups may take longer where reasonably necessary for service operation, security, abuse handling, or legal obligations.
Sign Notes are not available in every platform version. When the feature is unavailable, Ziggy does not upload your practice recordings as Sign Notes.
5. Providers, security, retention, and your choices
Our service providers include Google Firebase, Google Analytics for Firebase, Google Cloud, RevenueCat, Apple, and Google Play. They process information on our behalf or as the applicable storefront under their own terms and privacy practices. We do not sell your personal information or share it with advertisers or data brokers.
Information sent between Ziggy and our service providers is transmitted using encrypted connections. No storage or transmission method is completely secure.
We retain service and diagnostic information only for as long as reasonably necessary to operate, secure, support, and improve Ziggy or meet legal obligations. Provider retention periods may also apply.
You can remove data stored only on your device by using available in-app controls or uninstalling Ziggy. Device backups may remain until removed through your Apple or Google account settings. Where an in-app deletion control is available, you may use it; you may also contact support@ziggyasl.com to ask about deletion of information associated with Ziggy.
6. Children and changes to this policy
Ziggy is not directed at children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us so we can review and address it.
We may update this policy as Ziggy or applicable requirements change. We will update the “Last updated” date when we do.
7. Contact
Questions? Email support@ziggyasl.com